Shipping agent service

Campaign Prizes, Mail Order, Souvenirs, Point Clubs…
We offer a variety of shipping services.

Campaign prizes, items bought through mail order, commemorative gifts, and goods received for earning points.
Even if the objects look the same, each sender and receiver has different feelings.

Frequently asked questions about shipping services from customers

1I want to ship a large quantity of products on a spot basis, but I’m not sure if I can do it without mistakes.

We may deliver tens of thousands of items in a short period of time due to shipping operations for large campaigns or commemorative gifts.
If it’s a routine job, I’m not sure if I can do it on time and without mistakes. There is inspection and set processing, and I want the packaging to be clean. I would also like you to manage the delivery to each individual’s home and the resending of undelivered packages. Wouldn’t you like to have it done all together somewhere else?

2I would like to ask companies with a good track record.

To be honest, working with a new business partner for the first time can be very uncomfortable. In this case, the company’s track record is an important criterion for judging what kind of work they have been entrusted with.
After all, companies that are directly and continuously commissioned by major corporations for important work have a certain level of quality, technology, and service level.

3I don’t have much time. I don’t have much time, so I need a professional.

Whether it is a campaign prize or a commemorative gift, the priority of the customer is the product. We spend a lot of time deciding what to buy, but the rest of the operation and management is often an afterthought.
But surprisingly, lack of preparation in management and operations can lead to unexpected failures, so careful design is necessary. Leave the troublesome matters to professionals with a wide range of business scope and sufficient experience.

　Canpage Office and Mail Order Office Agency Services

4I want to set up a mail order business. I want to change the contractor of mail order logistics.

I want to start up a mail order business from scratch. We sometimes receive such inquiries. There are also inquiries from customers who are dissatisfied with their current mail-order logistics companies and want to shift their outsourcing partners.
We tailor from scratch. We also develop the WMS used for mail order in-house while listening to the needs of our customers. The person who plans = the person who realizes and executes. That’s why I’ll be responsible for making it happen.

5Worried about personal information leakage

In recent years, accidents involving the leakage of personal information have become a major problem that can shake the very foundations of a company. For this reason, major companies visit their outsourcers every year and conduct strict audits. This is because even if an information leak is caused by a subcontractor, the company cannot avoid losing its own brand.
We continue to manage information with a sense of urgency as we are audited by several major companies every year. We also conduct annual audits to ensure that our information management is secure.

What is important in shipping agent

A good track record and
the backing to make it happen

Strict personal information
management

Are you listening carefully
to the needs of your customers?

No worries with Ms.variety’s shipping services.

Achievements (direct and continuous business with major companies)

Although we cannot give specific names, many of our clients are listed companies or similar. We also have direct and continuous business relationships with such excellent companies.
It is not uncommon for a company such as ours, which is responsible for the actual management and operation, to be a grandchild or great-grandchild, and to have never met the client company. In addition, the fact that we have been working with major companies for many years is proof that we provide a certain level of service and quality.

Obtained ISO9001 (quality management) and ISO27001 (information security) certifications early on.

Information leaks are becoming more and more of a problem as IT becomes more and more advanced. Protecting information both inside and outside the company has become an essential issue for companies.
It was in 1999 that we obtained ISO9001 certification. ISO27001 (then ISMS) certification was obtained in 2004. We have been paying attention to these issues since the days when the number of companies acquiring such certification was still small in Japan, and have been preparing a system to deal with them. Protecting the quality of our products and our customers’ information is now deeply ingrained in our DNA.

　For detailed information on the scope of certification, click here.

We manage for overall optimization.

Because we work in total, we are able to visualize the process before and after, so even if we receive a partial job, we can make a proposal that considers the process afterwards. If we can provide a service that considers the back-end process, the back-end vendors will be able to reduce the possibility of mistakes, and in some cases, reduce costs for the customer.
The job is only successful if the whole thing works.

Reduce information security risks through single-company management

ISO27001 is an international certification that aims to manage not only personal information but also corporate information and other important information.
Not only personal information, but also sales information, delivery destination information, and many other types of information. The more companies involved, the higher the risk of information leaks and other information security incidents.
We can take care of everything from order placement to shipping management, which reduces risk and clarifies where responsibility lies.

Gift wrapping is also available!

Packaging is one of our specialties. This is because we are constantly receiving gift wrapping orders from major department stores. The quality of our products is at the level of major department stores, and we can provide department store packaging and ribbon tying upon customer request.

We have the right people in place to make our plans a reality.

We not only have distribution processing staff, but also system development, call center support, and data processing in-house. In other words, we have the staff to not only suggest solutions to our customers, but to make them happen.
Sudden system problems, necessary system changes and improvement proposals are brought up and resolved internally. We were able to do this because we were all members of the same company, and we were relieved once again.

Please consult with us about cross-border EC.

In recent years, sales to overseas customers (individuals), mainly in Asia, have been increasing.
The trust and popularity of Japanese products is still strong, but did you know that products shipped directly from storage warehouses in Japan are more highly valued (authentic!) by overseas customers than products shipped from storage warehouses overseas? Did you know that?
We are also willing to provide consultation on cross-border EC. Why not start with a small amount?